Campus Voice Mail Faculty-Staff Instructions

Campus Voice Mail Form

General Service Request Form

Unified Messaging Description

 Campus Voice Mail

Voice mail boxes may be built on each administrative telephone number to answer when the number is in use or is unanswered. Pleases submit a voice mail form in addition to your service request in order to add this service to your telephone.

The centralized campus voice mail system is closely integrated with the Centrex that provided telephone service to the entire campus. This integration allows for some advanced features not found in other voice mail systems on campus.

 Service Options

Voice Mail Services	Enhanced Mailbox	Answer Only
Greeting Length:	2 Minutes	Mailbox gives greeting to caller and disconnects call
Message Length:	5 Minutes
Message Retention:	30 Days
Max Message Storage:	50 Messages	(Announce Only)

THE ENHANCED MAILBOX HAS THE FOLLOWING FEATURES AVAILABLE:

• Record/change greetings
• Multiple greetings available
• Record/change name
• Give/transfer a message to another user
• Change pass code
• Make/send a message to another user
• Access from any touch tone phone
• Answer/reply to a message from another user
• Time/date stamp on all messages
• Transfer a caller to a receptionist
• Keep/delete messages individually
• Group message notification
• Message delivery to a pager or telephone
• Dial by name/number
• NEW! Unified Messaging allowing for voice mail access and integration through your individual email account

OTHER OPTIONAL FEATURES –
Price on an individual case basis:

• Automated Attendant
• Shared Extension Mailboxes
• Bulletin Board Service
• Fill-in-the Form Mailboxes

You may create customized variations of the features listed above. Our staff will contact you for specific applications if you select this option.