About MSU Telecom Systems

Our Mission Statement

Provide services and facilities for reliable transmission of data, video, and voice signals, as well as continuous telephone directory information assistance and Physical Plant dispatch.

Quick Facts:

In the 2007-2008 Fiscal Year, MSU Telecom Systems provided the following services to the MSU Campus:

• 65 miles of fiber optics connecting most buildings on campus.
• 2,791 projects successfully closed.
• 1,315 troubles resolved by Telecom.
• 19,227 troubles opened for Physical Plant (via Dispatch).
• 293 wireless access points wired (this sounds odd but it is true).
• 244,398 directory assistance calls handled.
• 52,948 non-directory customer calls handled (via Dispatch).
• 8.7 million minutes of long distance carried.
• $79 thousand inappropriately billed charges recovered from vendors.
• 25,000 telephone lines.
• 219 phone systems supported.

Manual of Business Procedures: